Our team’s high-tech and forward thinking systems have enabled Home Owner Associations thrive in all aspects of running a successful community.
Maintain accurate records of all community transactions and submit on timely basis
Prepare annual budgets and income projections with on-line accounting program for Board Treasurer to access all Reports, Bank Statements, and Budgeting Tools. Spending alerts on water, electric, and other bills.
Ensure that all HOA fees/check charges are collected, posted and deposited in a timely manner via eCheck, credit card, money-gram, or snail mail.
Generate necessary legal action, documents and process in accordance with State and Company guidelines.
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
Provide online ePayment System to make rent and dues payments.
Prepare annual taxes and audits
Reserve Fund Analysis with budget projections to 50+ years
Assist the Board with creating house rules and amending Offering Plan to benefit the operations of the Association.
Provide the Board with credit, background, sex offender, and rental history checks for prospective Association Members or Tenants.
Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
Record all documents, meeting minutes, financials and communications with all Board members and residents.
Repairs and Maintenance
Maintain community appearance and ensure repairs are noted and completed on timely basis.
Super and Janitorial Team of focused cleaning professionals.
Protect elevators and common areas during move-in and move-outs.
Provide all owners with Work Request On-line System for fast response Vendor selection to a vetted and trusted team of Contractors.
Snow Removal and salting
Dedicated Customer Service Support Team
Create preventative maintenance plan specific for your building(s)
Provide list of building approved Vendors
Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
Online work order requests and tracking
Amenity Booking (roof, function room booking)
Ensure distribution of all company or community-issued notices via Lobby Display Signs (i.e., bad weather, emergency, etc.)
Consistently implement policies of the community.
Organize voting procedures, Amendments, Meeting Minutes
Set Agendas and attend Board Meetings
Record of all emails, text message broadcasting, and notices
Safety and Emergency Response
24x7 Live U.S. Based Property Agents always available.
Ensure compliance with all company, local, state and federal safety rules.
Conduct and monitor all required monthly and annual testing for boiler, elevators, fire sprinklers, and backflow water testing
Provide Proper Signage for all common areas
Provide copy of Insurance Policy for Property Management Company
Monthly Fire Sprinkler Testing
Monthly Elevator and Cat 1 and Cat 5 Testing
Clear past violations from records